Excellence in Data Center operation and maintenance delivered globally

Your Challenges

  • %

    of clients are searching for solutions to lower the incident rate.

  • %

    of end-users are considering complex SLA to enhance the lifecycle of products.

  • %

    of clients plan to adopt digital tools to control the operation process.

Services

Underperforming operation of critical infrastructure can put your business at risk. We combine field service supported by digital tools for balanced performance.

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    In-house team in 3 support centers: Prague, Dubai, and Riyadh

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    Our support and digital tools are sold only with Altron Modular products.

Approach

Building on traditional values of the system integrator we know the commitment and the pressure during the downtime.

01

Field Service

Minimize downtime and maximize safety.

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    Full end-to-end service including a call center with more than 2.500 running AMC contracts

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    Scoping, delivery, and continuous improvement of operational parameters

Approach

Our SWAT support team, local service partners’ teams, and digital tools deliver at all levels.

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Services

  • Reactive and Preventive Maintenance
  • Spare parts and Spare part management
  • Digital Tools
  • Call Center
  • Annual Maintenance Contracts
  • Warranty
  • CZ: ALTRON a.s., altron@altron.net

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  • UAE: Altron FZE, abudhabi@altron.net

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02

Always on. Always in control.

Slash costs and boost efficiency with converged operations, transitioning from managing individual systems to a unified, autonomously operating integrated unit.

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    Real-time monitoring

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    Control & automation

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    Analytic services: predictive maintenance

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    Operations optimization

From simple monitoring to advanced AI-powered control

Real-time monitoring:

Data Collection and Evaluation

  • Collects and evaluates data for Altrix downstream services including historian data
  • It always provides a real-time overview of the status and utilization of the monitored infrastructure
  • Configurable architecture based on predefined templates
  • Continues evaluation of data availability and quality
  • Long-term data consistency guarantee

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Control automation:

Predefined parameters, profiles, and operation processes for:

  • Troubleshooting​
  • Change in operating conditions
  • Testing procedures
  • Controlling the data room environment conditions

Controlled technologies (typically, not only):

  • Power generation and distribution systems
  • HVAC systems
  • Fuel management
  • Technological water treatment and distribution systems
  • Heat recovery systems
  • Heating systems
  • Power management includes renewable power sources

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Technology streams

  • Heating systems
  • Fuel management
  • Technological water treatment and distribution systems
  • Fuel Power management includes renewable power sources
  • Power generation and distribution systems
  • HVAC systems
  • Heat recovery systems
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    33 years of experience with software products and services.

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    A unique combination with support services guarantees the required critical service for the client.

Approach

Complex service from consulting, the tailored architecture of the system, installation, and calibration to SLA with a local partner.

03

Dome

Experience the future.

Combining bespoke know-how in processes and procedures with hands-on experience from skilled maintenance and platform engineers, Digital Operation and Maintenance Environment (Dome) offers a comprehensive digital tool for operating and maintaining data centers of any size or application.

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    Dome is TCoS by Uptime Institute ready and integrated with Altrix.

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    Single platform for all comprehensive operation documentation from design to maintenance.

Approach

Operation and Maintenance of online applications connecting end users, local service providers, and technology vendors in the workplace.

Application Modules

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    Interactive operational procedures–SOPs, EOPs, MOPs

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    Training plans

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    M&O documentation and online management at the component, system, and facility level

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    Call center support

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    Facility level includes build documentation, testing commissioning reports, and change management

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    Application for RealWear glasses

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    Scheduling of maintenance activities

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    Android and iOS app

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